Privacy policy

We value your privacy. Any data or information collected about you will only be used lawfully in accordance with the Data Protection Act 1998. Information collected includes:

  • Name
  • Address(es)
  • Phone(s)
  • Email
  • Card details

We retain your details to complete your order, for internal marketing research analysis and to offer you information about upgrades, and new products and services from The Plant Press.

 

We do not make unsolicited random marketing phone calls or send such emails to our customers.

 

We do not pass or sell your details to any third party.

 

If you do not want us to use your information for market research or to offer you information about upgrades or new products and services, please contact us by post or telephone, or email us at info@plantpress.com.

 

We endeavour to store accurate and up-to-date information. Please write to us, phone us or email us at info@plantpress.com if you would like us to make any changes or corrections to the data we hold about you.

Cookies

During the course of a visit to the website, a short text file called a 'cookie', may be downloaded to your computer. The cookie may be used to store your personal settings in using the website and it may be accessed by our server on a subsequent visit. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. If you have set your computer to reject cookies you can still browse the website anonymously but some of the features of products on the website may not be available to you.

Complaints

If you want to make a complaint about the products and services we offer or the way in which we have supplied them, please contact us at the address below making it clear that you are making a complaint. We will acknowledge your complaint in writing within 5 working days and we will aim to resolve the complaint within 14 days. If we are unable to resolve the complaint within this timeframe we will contact you to explain the situation.

Contact us

The Plant Press

10 Market Street

Lewes

BN7 2NB

GB

01273 476151 +44 (0)1273 476151

info@plantpress.com

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